Hi,
I ran into the same issue when I first configured iOS managed apps on Intune, follow this guide to add appConfig policy to identify the application as managed.
The following Key will need to be set for Outlook (and other related apps)
Third-party MDM provider |
Configuration Key |
Value Type |
Configuration Value |
Microsoft Intune |
IntuneMAMUPN |
String |
{{UserPrincipalName}} |
VMware AirWatch |
IntuneMAMUPN |
String |
{UserPrincipalName} |
MobileIron |
IntuneMAMUPN |
String |
{userUPN} or {userEmailAddress} |
Citrix Endpoint Management |
IntuneMAMUPN |
String |
${user.userprincipalname} |
ManageEngine Mobile Device Manager |
IntuneMAMUPN |
String |
%upn% |
The alternative is to set your MAM policies to encapsulate all states, however you can not separate unmanaged form managed as all apps would then be treated as unmanaged.
,Andrew