POST requests from WorxWeb do not contain the form data


#1

Issue:

POST requests sent from WorxWeb are empty (i.e. authenticating to external website, submitting a web form)

Scenario:

WorxWeb is set to SecureBrowser
Netscaler sends WorxWeb traffic through a proxy that requires authentication

Solution:

This is caused by the netscaler dropping the form data after being challenged by the proxy server for authentication and submitting empty POST requests post authentication

This is a known issue that is resolved in netscaler 11.0.68.10

https://docs.citrix.com/en-us/netscaler/11/release-notes/main-releases/fixed-issues.html


#2

You can also run the following command on the netscaler to resolve this issue

nsapimgr -ys ns_sso_avoid_ctlen0=1

Please note this command will need to be run after each reboot, if you wish for this to be persistent add the command to ns.conf file