I have recently deployed a fleet of Samsung S8/S8+ devices to our staff.
We are using Samsung Knox enrollment and have configured the profile as Google Device Owner.
We use MobileIron as our MDM solution.
A tight frame meant that little piloting and testing was done, before the main fleet was deployed.
2 main gripes from users:
- too restrictive. applications are unable to work properly under these conditions e.g. locations services and access to contacts. Inaccessible from apps not deployed via corporate playstore.
- wallpaper/themes cannot be changed, post MobileIron registration ??? (no corresponding policy I can find controls this)
With the release of MobileIron Core 9.7. I thought great!! The end of the restrictions are in sight.
I rolled out Core 9.7 in my test environment and duly selected the option to enable the COPE model “Managed Device with Work Profile” in the Android Enterprise configuration.
Unfortunately no Work Profile was forthcoming…
I have logged a case with MobileIron to see if they have any ideas…They seem to think my setup is Ok and should work.
Unfortunately because USB debugging is disabled by default, with Device Owner setup, I am unable to provide meaningful data to the vendors.
Has anyone out there had any luck setting up a COPE solution, using Samsung KNOX enrollment and MobileIron?